1. Work Commencement:
Work begins upon the client's agreement to a received Proposal. The client must provide a timely design brief along with all necessary materials, such as information, copy, and logos. Each Proposal remains valid for 30 days and can be accepted through a signed Letter of Engagement. Proposals are tailored to each specific brief, outlining associated costs and delivery times. Any additional work requires a new Proposal, and the client will be notified if timelines need to be extended. The starting charge for original designs is £32.50 per half-hour for Graphic Design, while Website Development, Video Animation, and Digital Signage are priced on a case-by-case basis. Amendments are also charged at £32.50 per half-hour. For larger projects, a 50% deposit is required, although shorter timelines may vary. Smaller works are quoted separately, with work commencing after the client accepts the quote and the commencement payment is received. Projects are queued and completed as soon as possible, with estimated deadlines provided.
2. Responsibility for Approved Work:
FUTURE POINT 4 BUSINESS is not responsible for any issues arising from client-approved final work.
3. Third Party Services:
The company is not liable for data loss or downtime resulting from third-party failures.
4. Print Services:
Print requests are quoted for a period of 14 days. Once artwork is reviewed, it is proofed and produced. There may be colour variations due to differences in settings, paper, and finishes. While a paper proof can be provided, it may not be an exact representation of the final product. The final proof is required before production, and any changes requested after this stage will incur an amends fee. Clients will be notified of the delivery date, though changes may occur due to unforeseen circumstances.
5. Website and Email Hosting:
Payments for hosting and maintenance are required yearly upfront. Non-payment will result in the non-display or interruption of services. If a contract is terminated, fees for the remaining period will still apply.
6. Pay-As-You-Go Website Design (PayGo):
Pay-As-You-Go Website Design and Development (PayGo) services operate on a monthly subscription basis, covering design, hosting, management, and maintenance. Subscription fees vary with the chosen package, and clients have the option to upgrade or downgrade their plans. Payment is due on the first working day of each month via Direct Debit. Failure to make payments will result in the suspension of services and a fee will be charged for re-display. Non-payment for three months will lead to the deletion of the website. Domain transfers are subject to an administration fee.
7. Website Transition:
Transition of website services is subject to a release fee and a notice period of 30 days. All contract charges must be settled before the release of services.
8. Retainer Services for Social Media Marketing:
Retainer services for Social Media Marketing are charged for monthly via Direct Debit. Clients must provide content at least seven days before services are rendered.
9. Audio and Visual Production:
A Proposal for Audio and Visual Production services is sent and agreed upon through the receipt of a signed Letter of Engagement. A 50% commencement fee is required upfront, with the completion payment due at sign-off and delivery.
10. Copyright and Usage:
Music and sound design copyrights remain with the composer. FUTURE POINT 4 BUSINESS reserves the right to use all media produced by FUTURE POINT 4 BUSINESS for promotional purposes. Media produced by FUTURE POINT 4 BUSINESS is subject to copyright.
11. Meetings and Payment:
The first client meeting is free of charge; however, fees may be incurred for subsequent meetings. Payment is to be received prior to the date of the meeting as cleared funds.
12. Pricing:
A statement relating to our pricing is found at the Pricing page of this website. Our pricing is not subject to VAT.
13. Communication:
There is no tolerance for abusive communication, whether in person, in writing, by telephone, or through other means.
14. Interest on Overdue Invoices:
If any invoice remains unpaid after the due date, the Company reserves the right to charge interest on the overdue amount. The interest rate applied will be 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Interest will accrue on a daily basis from the date the invoice becomes overdue until the date of payment, whether before or after any judgment. In addition to interest, the Company may also be entitled to claim reasonable compensation for debt recovery costs as prescribed by the Act.
15. Updates to our Terms of Business:
We reserve the right to change our Terms and Conditions without notice.
Work begins upon the client's agreement to a received Proposal. The client must provide a timely design brief along with all necessary materials, such as information, copy, and logos. Each Proposal remains valid for 30 days and can be accepted through a signed Letter of Engagement. Proposals are tailored to each specific brief, outlining associated costs and delivery times. Any additional work requires a new Proposal, and the client will be notified if timelines need to be extended. The starting charge for original designs is £32.50 per half-hour for Graphic Design, while Website Development, Video Animation, and Digital Signage are priced on a case-by-case basis. Amendments are also charged at £32.50 per half-hour. For larger projects, a 50% deposit is required, although shorter timelines may vary. Smaller works are quoted separately, with work commencing after the client accepts the quote and the commencement payment is received. Projects are queued and completed as soon as possible, with estimated deadlines provided.
2. Responsibility for Approved Work:
FUTURE POINT 4 BUSINESS is not responsible for any issues arising from client-approved final work.
3. Third Party Services:
The company is not liable for data loss or downtime resulting from third-party failures.
4. Print Services:
Print requests are quoted for a period of 14 days. Once artwork is reviewed, it is proofed and produced. There may be colour variations due to differences in settings, paper, and finishes. While a paper proof can be provided, it may not be an exact representation of the final product. The final proof is required before production, and any changes requested after this stage will incur an amends fee. Clients will be notified of the delivery date, though changes may occur due to unforeseen circumstances.
5. Website and Email Hosting:
Payments for hosting and maintenance are required yearly upfront. Non-payment will result in the non-display or interruption of services. If a contract is terminated, fees for the remaining period will still apply.
6. Pay-As-You-Go Website Design (PayGo):
Pay-As-You-Go Website Design and Development (PayGo) services operate on a monthly subscription basis, covering design, hosting, management, and maintenance. Subscription fees vary with the chosen package, and clients have the option to upgrade or downgrade their plans. Payment is due on the first working day of each month via Direct Debit. Failure to make payments will result in the suspension of services and a fee will be charged for re-display. Non-payment for three months will lead to the deletion of the website. Domain transfers are subject to an administration fee.
7. Website Transition:
Transition of website services is subject to a release fee and a notice period of 30 days. All contract charges must be settled before the release of services.
8. Retainer Services for Social Media Marketing:
Retainer services for Social Media Marketing are charged for monthly via Direct Debit. Clients must provide content at least seven days before services are rendered.
9. Audio and Visual Production:
A Proposal for Audio and Visual Production services is sent and agreed upon through the receipt of a signed Letter of Engagement. A 50% commencement fee is required upfront, with the completion payment due at sign-off and delivery.
10. Copyright and Usage:
Music and sound design copyrights remain with the composer. FUTURE POINT 4 BUSINESS reserves the right to use all media produced by FUTURE POINT 4 BUSINESS for promotional purposes. Media produced by FUTURE POINT 4 BUSINESS is subject to copyright.
11. Meetings and Payment:
The first client meeting is free of charge; however, fees may be incurred for subsequent meetings. Payment is to be received prior to the date of the meeting as cleared funds.
12. Pricing:
A statement relating to our pricing is found at the Pricing page of this website. Our pricing is not subject to VAT.
13. Communication:
There is no tolerance for abusive communication, whether in person, in writing, by telephone, or through other means.
14. Interest on Overdue Invoices:
If any invoice remains unpaid after the due date, the Company reserves the right to charge interest on the overdue amount. The interest rate applied will be 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Interest will accrue on a daily basis from the date the invoice becomes overdue until the date of payment, whether before or after any judgment. In addition to interest, the Company may also be entitled to claim reasonable compensation for debt recovery costs as prescribed by the Act.
15. Updates to our Terms of Business:
We reserve the right to change our Terms and Conditions without notice.