1. Work by FUTURE POINT 4 BUSINESS LIMITED commences once a Proposal has been received and agreed by the client. Proposals are valid for 30 days of when the Proposal has been dispatched. Acceptance and agreement of the Proposal by the client shall be by signed Letter of Engagement. The Proposal will be specific to each design/production brief and will include expected costs and timescales for delivery of first works to final design. Any additional work required on a same production that is not in the original Proposal will require a separate and new Proposal. We notify our customers immediately if we expect a design project to take slightly longer than originally agreed. As a guide set-up costs for original graphic designs and designs for print start from £25 with a half-hourly charge at rate of £17.50 thereafter (unless a fixed price is applicable from one of our Price Guides). Full attention is given to providing our customers with a quality and efficient service. A minimum deposit of 25% is required for larger projects prior to commencement. Shorter lead times may require the initial deposit to at a higher rate. For smaller design works a written quotation will be issued that shall be valid for 14 days. Design will commence upon acceptance of the quotation by the client in writing and upon the receipt of cleared funds following settlement of an invoice raised as per the agreed quotation. All production work supplied by Future Point 4 Business shall be queued as received and completed at the earliest possible opportunity with estimated completion dates being issued so as to ensure deadlines are met and to avoid any disappointment.
2. All prices are subject to VAT at the prevailing rate.
3. With regret Future Point 4 Business Limited cannot be held responsible for final copy/design once approved by and signed off by the client.
4. Future Point 4 Business Limited shall not be liable for any loss of data or site down-time that is due to a failure of third party hosting or other third party online services.
5. Print Services: All requests for print will be subject to a written quotation that will be valid for 14 days. All art work supplied by the client will be subject to a first review before transferring for final proofing and production. All art work must be received in a PDF format (PDF= ‘Portable Document Format’). In the context of ISO 15930 standard, the use of a PDFx1a-2001 file is recommended, although PDF/x3 and PDF/x4 (as well as other PDF formats for printing) are also accepted. It should be noted that DTP software settings, paper type and print finishes (e.g. lamination, varnish etc.) all have an impact on colour rendering and therefore, as a consequence, finished print colours may vary in some instances. A paper proof can be provided. However, it should be noted that this proof is outputted on a calibrated inkjet device, using a silk coated material and is intended to give a representation of the colour and content of the print job on a coated material. Paper proofs are charged for beginning at £9 upwards. Higher amounts will be at a percentage of the full order value. The proof does not reproduce the exact conditions under which your product will be produced and therefore can’t make allowances for the variations that will occur during the printing and special finishing processes (Lamination, UV Varnishing etc).Future Point 4 Business does not accept responsibility for variations in colour or colour management. Following approval of the aforementioned review an invoice will be dispatched requesting the full amount to be charged. Upon the receipt of cleared funds all art work will be transferred for production. Art work supplied by Future Point 4 Business will be signed off by the client before being transferred for production. A final proof will be sent to the client before production. Changes to the design following the final proof will be subject to a second charge in the full amount. Clients will be notified of a delivery date. FREE delivery will be available to all addresses within mainland UK. While unlikely Future Point 4 Business reserves the right to change lead times and delivery dates due to circumstances beyond reasonable control.
6. Payments for website and e-mail hosting and maintenance will be for a period of one year under contract renewable and payable upfront or by monthly instalments on the first day of each month. Non-payment may result in non-display. Should the contract be terminated by the customer all fees for the remaining period of the contracted year shall be payable.
7. Pay-As-You-Go Website Design shall be by monthly subscription. Subscription amounts will vary in accordance with the package selected. Packages may be upgraded. Packages that are downgraded will involve some features of the website being removed. Subscriptions payable will increase or decrease in accordance with the package being supplied at the time. Monthly subscription payments will be for the website design, hosting and management and maintenance. Charges shall be requested monthly payable by the Client on the 1st of each month by Direct Debit only. Direct Debit requests shall be made by Future Point 4 Business Limited. Non-receipt of monthly subscription payments will result in the website being suspended from view. Payment of overdue amounts will result in the website being re-displayed immediately. Non-receipt of monthly subscription payments after any three months in order chronologically will result in the website being deleted.
8. Requests for website productions to be moved away from Future Point 4 Business may be subject to a release fee. Release fees will be determined on a case-by-case basis. Any charges that may apply under contract or contracts that is/are in force at the time a request is made must be settled in full prior to the website being released. Release of FTP server details with usernames and passwords will result in a discontinuance of all website service support from Future Point 4 Business and a closure of the client account. An administration fee of £25.00 will apply, charged for and settled upfront.
9. E-mail hosting will be separate and quoted for on a case-by-case basis. Non-payment of e-mail hosting may result in an interruption to service.
10. Audio and visual production will be carefully costed with a Proposal being sent to the client. Acceptance of the Proposal by the client shall be by a signed Letter of Engagement. The Proposal shall be valid for 30 days of the Proposal being dispatched. All work relating to audio and visual production will involve a first payment of 33% prior to work commencement. A second payment of 33% will be made half-way to project completion and a final payment will be made upon supply of the finished production. Some productions may require a 50% first payment and a final payment of 50% upon production completion. Audio and visual production design outside of the United Kingdom will be subject to a first payment of 50% and a final payment of 50% upon completion to include all travel costs and subsistence.
11. Copyright of all music and sound design will remain with the composer.
12. Payment is within 14 days of the invoice date unless other arrangements have been agreed. At Future Point 4 Business Limited we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998. An administration charge and interest will be added each subsequent week an invoice remains outstanding and these will be charged for at 14-day intervals.
13. We at Future Point 4 Business Limited reserve the right to make changes to our prices and Terms and Conditions and all best efforts will be made to notify all clients of any such changes.
2. All prices are subject to VAT at the prevailing rate.
3. With regret Future Point 4 Business Limited cannot be held responsible for final copy/design once approved by and signed off by the client.
4. Future Point 4 Business Limited shall not be liable for any loss of data or site down-time that is due to a failure of third party hosting or other third party online services.
5. Print Services: All requests for print will be subject to a written quotation that will be valid for 14 days. All art work supplied by the client will be subject to a first review before transferring for final proofing and production. All art work must be received in a PDF format (PDF= ‘Portable Document Format’). In the context of ISO 15930 standard, the use of a PDFx1a-2001 file is recommended, although PDF/x3 and PDF/x4 (as well as other PDF formats for printing) are also accepted. It should be noted that DTP software settings, paper type and print finishes (e.g. lamination, varnish etc.) all have an impact on colour rendering and therefore, as a consequence, finished print colours may vary in some instances. A paper proof can be provided. However, it should be noted that this proof is outputted on a calibrated inkjet device, using a silk coated material and is intended to give a representation of the colour and content of the print job on a coated material. Paper proofs are charged for beginning at £9 upwards. Higher amounts will be at a percentage of the full order value. The proof does not reproduce the exact conditions under which your product will be produced and therefore can’t make allowances for the variations that will occur during the printing and special finishing processes (Lamination, UV Varnishing etc).Future Point 4 Business does not accept responsibility for variations in colour or colour management. Following approval of the aforementioned review an invoice will be dispatched requesting the full amount to be charged. Upon the receipt of cleared funds all art work will be transferred for production. Art work supplied by Future Point 4 Business will be signed off by the client before being transferred for production. A final proof will be sent to the client before production. Changes to the design following the final proof will be subject to a second charge in the full amount. Clients will be notified of a delivery date. FREE delivery will be available to all addresses within mainland UK. While unlikely Future Point 4 Business reserves the right to change lead times and delivery dates due to circumstances beyond reasonable control.
6. Payments for website and e-mail hosting and maintenance will be for a period of one year under contract renewable and payable upfront or by monthly instalments on the first day of each month. Non-payment may result in non-display. Should the contract be terminated by the customer all fees for the remaining period of the contracted year shall be payable.
7. Pay-As-You-Go Website Design shall be by monthly subscription. Subscription amounts will vary in accordance with the package selected. Packages may be upgraded. Packages that are downgraded will involve some features of the website being removed. Subscriptions payable will increase or decrease in accordance with the package being supplied at the time. Monthly subscription payments will be for the website design, hosting and management and maintenance. Charges shall be requested monthly payable by the Client on the 1st of each month by Direct Debit only. Direct Debit requests shall be made by Future Point 4 Business Limited. Non-receipt of monthly subscription payments will result in the website being suspended from view. Payment of overdue amounts will result in the website being re-displayed immediately. Non-receipt of monthly subscription payments after any three months in order chronologically will result in the website being deleted.
8. Requests for website productions to be moved away from Future Point 4 Business may be subject to a release fee. Release fees will be determined on a case-by-case basis. Any charges that may apply under contract or contracts that is/are in force at the time a request is made must be settled in full prior to the website being released. Release of FTP server details with usernames and passwords will result in a discontinuance of all website service support from Future Point 4 Business and a closure of the client account. An administration fee of £25.00 will apply, charged for and settled upfront.
9. E-mail hosting will be separate and quoted for on a case-by-case basis. Non-payment of e-mail hosting may result in an interruption to service.
10. Audio and visual production will be carefully costed with a Proposal being sent to the client. Acceptance of the Proposal by the client shall be by a signed Letter of Engagement. The Proposal shall be valid for 30 days of the Proposal being dispatched. All work relating to audio and visual production will involve a first payment of 33% prior to work commencement. A second payment of 33% will be made half-way to project completion and a final payment will be made upon supply of the finished production. Some productions may require a 50% first payment and a final payment of 50% upon production completion. Audio and visual production design outside of the United Kingdom will be subject to a first payment of 50% and a final payment of 50% upon completion to include all travel costs and subsistence.
11. Copyright of all music and sound design will remain with the composer.
12. Payment is within 14 days of the invoice date unless other arrangements have been agreed. At Future Point 4 Business Limited we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998. An administration charge and interest will be added each subsequent week an invoice remains outstanding and these will be charged for at 14-day intervals.
13. We at Future Point 4 Business Limited reserve the right to make changes to our prices and Terms and Conditions and all best efforts will be made to notify all clients of any such changes.
