Work Commencement:
Responsibility for Approved Work:
Third Party Services:
Print Services:
Website and Email Hosting:
Pay-As-You-Go Website Design:
Website Transition:
Retainer Services:
Audio and Visual Production:
Copyright and Usage:
Meetings and Payment:
Pricing:
Communication:
Updates to our Terms of Business:
Last updated: 6th March 2020.
- Work begins upon client agreement to a received Proposal.
- Client provides timely design brief with materials (e.g., info, copy, logo).
- Proposal valid for 30 days; acceptance through signed Letter of Engagement.
- Proposals tailored to each brief, including costs and delivery times.
- Additional work needs new Proposal; notification for extended timelines.
- Starting charge for original designs: £32.50 per half-hour for Graphic Design.
- Website Development, Video Animation, Digital Signage priced on a case-by-case basis.
- Amends at £32.50 per half-hour.
- 50% deposit required for larger projects; shorter timelines may vary.
- Smaller works quoted, commencement after client acceptance and commencement payment received.
- Projects queued, completed ASAP with estimated deadlines.
Responsibility for Approved Work:
- FUTURE POINT 4 BUSINESS not responsible for approved final work.
Third Party Services:
- Not liable for data loss/downtime from third-party failures.
Print Services:
- Print requests quoted for 14 days.
- Artwork reviewed, then proofed and produced.
- Colour variations possible due to settings, paper, finishes.
- Paper proof available, not exact representation.
- Final proof before production; changes after, subject to an amends fee.
- Delivery date notification; changes possible due to circumstances.
Website and Email Hosting:
- Payments for hosting/maintenance yearly upfront.
- Non-payment leads to non-display/interruption.
- Contract termination requires fees for remaining period.
Pay-As-You-Go Website Design:
- Monthly subscription for design, hosting, management, maintenance.
- Subscription varies with package; upgrades/downgrades possible.
- Payment due on 1st working day via Direct Debit.
- Suspension for non-payment, fee for re-display.
- Non-payment for 3 months leads to deletion.
- Domain transfer subject to an administration fee.
Website Transition:
- Moving services subject to a release fee and notice period of 30 days.
- All contract charges settled before release.
Retainer Services:
- Charged monthly by Direct Debit.
- Content needed 7 days before service.
Audio and Visual Production:
- Proposal sent, agreed by receipt of a signed Letter of Engagement, 50% commencement fee upfront, completion payment at sign-off and delivery.
Copyright and Usage:
- Music and sound design copyright remains with composer.
- Future Point 4 Business reserves the right to use all media produced in promotions.
Meetings and Payment:
- First client meeting free; fees may be incurred for subsequent meetings.
- Payment due within 30 days; interest for late payment.
Pricing:
- Prices subject to VAT.
- Non-refundable commencement payments.
Communication:
- No tolerance for abusive communication whether in person, in writing, by telephone or other.
Updates to our Terms of Business:
- We reserve the right to change our Terms and Conditions without notice.
Last updated: 6th March 2020.