1. Work by FUTURE POINT 4 BUSINESS LIMITED commences once a Proposal has been received and agreed by the client. A client (design) brief with all material content will be received from the client in a timely manner; this to include but not limited to organisation/person information, copy, logo, images, video. Proposals are valid for 30 days of the Proposal dispatch. Acceptance and agreement of the Proposal by the client will be by a signed Letter of Engagement. The Proposal will be specific to each design/production brief and will include expected costs and timescales for delivery of first works to final design/production. Any additional work required on a same design/production that is not in the original Proposal will require a separate and new Proposal. We notify our customers immediately if we expect a designproduction to take slightly longer than originally agreed. As a guide, original graphic designs for print or digital output start from a half-hourly charge of £32.50. Small amends will be without additional charge. Significant and multiple amends will be subject to the half-hourly rate of £32.50. A minimum deposit of 50% is required for larger projects prior to commencement. Shorter lead times may require the initial deposit to be at a higher rate. For smaller design/production works a written quotation will be issued that shall be valid for 14 days. Design will commence upon acceptance of the quotation by the client in writing and upon the receipt of cleared funds following settlement of an invoice raised as per the agreed quotation. All design/production work to be supplied by Future Point 4 Business shall be queued as received and completed at the earliest possible opportunity with estimated completion dates being issued so as to ensure deadlines are met and to avoid any disappointment.
2. Future Point 4 Business Limited cannot be held responsible for final copy/design/production once approved by and signed off by the client.
3. Future Point 4 Business Limited shall not be liable for any loss of data or website down-time that is due to a failure of third party hosting or any other third party online services.
4. Print Services: All requests for print will be subject to a written quotation that will be valid for 14 days. All art work supplied by the client will be subject to a first review before transferring for final proofing and production. All art work must be received in a PDF format (PDF= ‘Portable Document Format’). In the context of ISO 15930 standard, the use of a PDFx1a-2001 file is recommended, although PDF/x3 and PDF/x4 (as well as other PDF formats for printing) are also accepted. It should be noted that DTP software settings, paper type and print finishes (e.g. lamination, varnish etc.) all have an impact on colour rendering and therefore, as a consequence, finished print colours may vary in some instances. A paper proof can be provided. However, it should be noted that this proof is outputted on a calibrated inkjet device, using a silk coated material and is intended to give a representation of the colour and content of the print job on a coated material. Paper proofs are charged for beginning at £15 upwards. Higher amounts will be at a percentage of the full order value. The proof does not reproduce the exact conditions under which your product will be produced and therefore can’t make allowances for the variations that will occur during the printing and special finishing processes (Lamination, UV Varnishing etc). Future Point 4 Business does not accept responsibility for variations in colour or colour management. Following approval of the aforementioned review an invoice will be dispatched requesting the full amount to be charged. Upon the receipt of cleared funds all art work will be transferred for production. Art work supplied by Future Point 4 Business will be signed off by the client before being transferred for production. A final proof will be sent to the client before production. Changes to the design following the final proof will be subject to a second charge in the full amount. Clients will be notified of a delivery date. FREE delivery will be available to all addresses within mainland UK. While unlikely Future Point 4 Business reserves the right to change lead times and delivery dates due to circumstances beyond reasonable control.
5. Payments for website hosting and e-mail hosting and maintenance will be for a period of one year under contract renewable and payable upfront. Non-payment may result in website non-display and an interruption to e-mail servicing. Should the contract be terminated by the customer all fees for the remaining period of the contracted year shall be due.
6. Pay-As-You-Go Website Design shall be by monthly subscription under contract. Subscription amounts will vary in accordance with the package selected. Packages may be upgraded. Packages that are downgraded will involve some features of the website being removed. Subscriptions payable will increase or decrease in accordance with the package being supplied at the time. Monthly subscription payments will be for the website design and development, hosting and management and maintenance. Charges shall be requested monthly, payable by the Client on the 1st working day of each month by Direct Debit only. Direct Debit requests shall be made by Future Point 4 Business Limited. Non-receipt of monthly subscription payments will result in the website being suspended from view. Payment of overdue amounts will result in the website being re-displayed immediately, subject to an upfront payment of an administration fee of £50.00. Non-receipt of monthly subscription payments after any three months in order chronologically will result in the website being deleted. Website files for a Pay-As-You-Go website shall not be released upon clients' account closure. Transfer away of a domain attached to a Pay-As-You-Go Website Design shall be subject to an administration fee of £35.00.
7. Requests for website productions to be moved away from Future Point 4 Business are subject to a release fee and a notice period of one calendar month or 30-day equivalent thereof. Release fees will be determined on a case-by-case basis. Any charges that may apply under contract or contracts that is/are in force at the time a request is made must be settled in full prior to the website being released. Release of FTP server details with usernames and passwords will result in a discontinuance of all website service support from Future Point 4 Business and a closure of the client account. An administration fee of £25.00 will apply, charged for and settled upfront.
8. Go-Proactive Plans and all other services supplied by Future Point 4 Business under retainer shall be charged for monthly by Direct Debit. All essential content and information for the effecting of the Go-Proactive Plans and all other services supplied by Future Point 4 Business must be received no later than 7 working days prior to dissemination. Future Point 4 Business shall not be liable for non-dissemination if essential content and or information is not received 7 days prior though charges for Go-Proactive Plans and other services supplied by Future Point 4 Business under retainer shall still be due.
9. Audio and visual production will be carefully costed with a Proposal being sent to the client. Acceptance of the Proposal by the client shall be by a signed Letter of Engagement. The Proposal shall be valid for 30 days of the Proposal being dispatched. All work relating to audio and visual production will involve a first payment of 50% prior to work commencing. A completion payment will be due with contemporaneous supply of the finished production upon receipt. Upfront payments shall be held in a Client Account and drawn down upon completion. Productions will be withheld until a completion payment is received.
10. Copyright of all music and sound design will remain with the composer. We reserve the right to use content and media production created by Future Point 4 Business in promotional campaigns online and offline.
11. All first client meetings are free of charge. We reserve the right to charge for subsequent meetings.
12. Payment is within 30 days of the invoice date unless other arrangements have been agreed. At Future Point 4 Business we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998. An administration charge and interest will be added each subsequent week an invoice remains outstanding and these will be charged for at 30-day intervals.
13. All prices are subject to VAT at the prevailing rate.
14. We at Future Point 4 Business reserve the right to make changes to our prices and Terms and Conditions.
Last updated: 6th March 2020.
2. Future Point 4 Business Limited cannot be held responsible for final copy/design/production once approved by and signed off by the client.
3. Future Point 4 Business Limited shall not be liable for any loss of data or website down-time that is due to a failure of third party hosting or any other third party online services.
4. Print Services: All requests for print will be subject to a written quotation that will be valid for 14 days. All art work supplied by the client will be subject to a first review before transferring for final proofing and production. All art work must be received in a PDF format (PDF= ‘Portable Document Format’). In the context of ISO 15930 standard, the use of a PDFx1a-2001 file is recommended, although PDF/x3 and PDF/x4 (as well as other PDF formats for printing) are also accepted. It should be noted that DTP software settings, paper type and print finishes (e.g. lamination, varnish etc.) all have an impact on colour rendering and therefore, as a consequence, finished print colours may vary in some instances. A paper proof can be provided. However, it should be noted that this proof is outputted on a calibrated inkjet device, using a silk coated material and is intended to give a representation of the colour and content of the print job on a coated material. Paper proofs are charged for beginning at £15 upwards. Higher amounts will be at a percentage of the full order value. The proof does not reproduce the exact conditions under which your product will be produced and therefore can’t make allowances for the variations that will occur during the printing and special finishing processes (Lamination, UV Varnishing etc). Future Point 4 Business does not accept responsibility for variations in colour or colour management. Following approval of the aforementioned review an invoice will be dispatched requesting the full amount to be charged. Upon the receipt of cleared funds all art work will be transferred for production. Art work supplied by Future Point 4 Business will be signed off by the client before being transferred for production. A final proof will be sent to the client before production. Changes to the design following the final proof will be subject to a second charge in the full amount. Clients will be notified of a delivery date. FREE delivery will be available to all addresses within mainland UK. While unlikely Future Point 4 Business reserves the right to change lead times and delivery dates due to circumstances beyond reasonable control.
5. Payments for website hosting and e-mail hosting and maintenance will be for a period of one year under contract renewable and payable upfront. Non-payment may result in website non-display and an interruption to e-mail servicing. Should the contract be terminated by the customer all fees for the remaining period of the contracted year shall be due.
6. Pay-As-You-Go Website Design shall be by monthly subscription under contract. Subscription amounts will vary in accordance with the package selected. Packages may be upgraded. Packages that are downgraded will involve some features of the website being removed. Subscriptions payable will increase or decrease in accordance with the package being supplied at the time. Monthly subscription payments will be for the website design and development, hosting and management and maintenance. Charges shall be requested monthly, payable by the Client on the 1st working day of each month by Direct Debit only. Direct Debit requests shall be made by Future Point 4 Business Limited. Non-receipt of monthly subscription payments will result in the website being suspended from view. Payment of overdue amounts will result in the website being re-displayed immediately, subject to an upfront payment of an administration fee of £50.00. Non-receipt of monthly subscription payments after any three months in order chronologically will result in the website being deleted. Website files for a Pay-As-You-Go website shall not be released upon clients' account closure. Transfer away of a domain attached to a Pay-As-You-Go Website Design shall be subject to an administration fee of £35.00.
7. Requests for website productions to be moved away from Future Point 4 Business are subject to a release fee and a notice period of one calendar month or 30-day equivalent thereof. Release fees will be determined on a case-by-case basis. Any charges that may apply under contract or contracts that is/are in force at the time a request is made must be settled in full prior to the website being released. Release of FTP server details with usernames and passwords will result in a discontinuance of all website service support from Future Point 4 Business and a closure of the client account. An administration fee of £25.00 will apply, charged for and settled upfront.
8. Go-Proactive Plans and all other services supplied by Future Point 4 Business under retainer shall be charged for monthly by Direct Debit. All essential content and information for the effecting of the Go-Proactive Plans and all other services supplied by Future Point 4 Business must be received no later than 7 working days prior to dissemination. Future Point 4 Business shall not be liable for non-dissemination if essential content and or information is not received 7 days prior though charges for Go-Proactive Plans and other services supplied by Future Point 4 Business under retainer shall still be due.
9. Audio and visual production will be carefully costed with a Proposal being sent to the client. Acceptance of the Proposal by the client shall be by a signed Letter of Engagement. The Proposal shall be valid for 30 days of the Proposal being dispatched. All work relating to audio and visual production will involve a first payment of 50% prior to work commencing. A completion payment will be due with contemporaneous supply of the finished production upon receipt. Upfront payments shall be held in a Client Account and drawn down upon completion. Productions will be withheld until a completion payment is received.
10. Copyright of all music and sound design will remain with the composer. We reserve the right to use content and media production created by Future Point 4 Business in promotional campaigns online and offline.
11. All first client meetings are free of charge. We reserve the right to charge for subsequent meetings.
12. Payment is within 30 days of the invoice date unless other arrangements have been agreed. At Future Point 4 Business we understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998. An administration charge and interest will be added each subsequent week an invoice remains outstanding and these will be charged for at 30-day intervals.
13. All prices are subject to VAT at the prevailing rate.
14. We at Future Point 4 Business reserve the right to make changes to our prices and Terms and Conditions.
Last updated: 6th March 2020.
